Request Account & Data Deletion
In accordance with Google Play Store policies and data privacy regulations, users of
Bridge Inspector Toolbox (BIT) (com.BridgeInspectorToolbox.app)
may request the permanent deletion of their account credentials, personal profile, and associated cloud telemetry at any time.
Submit Deletion Request Online
Complete the form below to initiate an account deletion ticket. You will receive an immediate confirmation ID.
Your request has been logged under Tracking ID: . Our compliance team will verify and permanently purge your credentials within 30 days. A record has been dispatched to PythagorasToolbox@gmail.com.
Prefer to Request via Email?
You can also email your deletion request directly from your registered work account.
Data Treatment & Retention Transparency Disclosures
1. Data That Is Permanently Deleted
Upon processing your verified deletion request, the following records are permanently removed from all active databases and cloud synchronization clusters:
- User profile records (full name, email address, assigned engineering role).
- Cryptographically salted PBKDF2/SHA-256 password hashes and security salts.
- Hardware device identifiers (Android ID) and offline KeyStore session leases.
- Active subscription seat allocations and manager team roster assignments.
2. Data That May Be Retained & Statutory Rationale
Field Inspection Reports & Agency Archives: Because Bridge Inspector Toolbox (BIT) operates with a 100% local on-device architecture, client bridge inspection reports, defect evaluations, and sounding measurements are never stored on central developer servers. However, finalized and certified bridge inspection reports previously exported and submitted to bridge owners or state transportation departments are legal public safety records governed by federal and state retention mandates (including FHWA NBIS 23 CFR Part 650 Subpart C). Retention of those historical records is determined solely by the bridge owner or inspecting agency.
3. Retention & Deletion Schedule
Account deletion requests are reviewed and executed within 30 calendar days. Once finalized, you will receive a confirmation notice at your registered email address.